FAQ

Frequently Asked Questions (FAQ)

🛒 1. What products do you sell at METIDAC?

We offer a wide range of products including Electronics, Mobile Accessories, LED Lights, Home & Kitchen items, Fashion products, School essentials, and more — all in one place for your convenience.

 

🚚 2. Do you provide delivery across India?

Yes, we deliver across India. Delivery time may vary depending on your location, but we always aim for fast and reliable shipping.

 

💯 3. Are your products genuine?

Yes, all products sold on METIDAC are 100% genuine and quality-checked . We source products from trusted suppliers and brands.

 

💳 4. What payment methods are available?

We accept multiple payment options including:

* UPI (Google Pay, PhonePe, etc.)
* Debit/Credit Cards
* Net Banking
  (Cash on Delivery can be added later if available)

 

🔄 5. What is your return and refund policy?

If you receive a damaged or defective product, please contact us within the specified time. We will assist you with a replacement or refund as per our policy.

 

📦 6. How can I track my order?

Once your order is shipped, you will receive tracking details via email or message. You can use that to track your order status.

 

📞 7. How can I contact customer support?

You can reach us through our Contact Us page or via WhatsApp for quick assistance. We are always happy to help you.

 

🏷️ 8. Do you sell branded products?

Yes, we sell products from popular and trusted brands. Also available our own METIDAC branded products in this website .

🔐 9. Is it safe to shop on METIDAC?

Yes, your information and payments are secure. We ensure a safe and reliable shopping experience for all our customers.

 

🎯 10. Why should I choose METIDAC?

Because we provide:

* Quality products
* Affordable prices
* Multiple categories in one place
* Customer-focused service

 

METIDAC – Smart Shopping Made Simple